Privacy Notice

At Community Circles, we take your privacy seriously and don’t sell, rent or trade our email lists or customer information with other companies and businesses for marketing purposes. In this Privacy Notice, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect 

Cookies: Like most websites, our website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse this website.  They are used to remember when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites, and particularly if you purchase access to or use our membership site.  They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere, such as on Facebook. You can delete cookies from your computer using your web browser. Here are some instructions on deleting cookies: https://www.pcworld.com/article/242939/how_to_delete_cookies.html

Analytics: When someone visits www.community-circles.org.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing lists: As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

Information from e-commerce: When you purchase a membership for our membership site from us, we store information such as your name, address, email, job title and organisation, and contact number. Your payment details are processed by our card processing provider, depending on the option you choose for payment. We do not directly obtain your payment information unless you choose to pay via invoice (and make a bank transfer, for example). We use the information we store to maintain records of site members, so they can use our site throughout their membership, and we may occasionally contact site members to see if they are happy with the experience. We also explicitly ask for you to agree to receive emails as part of our site membership, because we need to be able to email you information for logging in and using the site. We do not share your personal details with any other company without your consent. We will store your personal information (but not your card payment information) throughout the duration of your membership. This is stored on our website’s membership system.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Please contact us here.